Use case

In-app guidance for SaaS users who are already stuck

Skilly gives your SaaS product a guide users can talk to. It is for setup, feature discovery, workflow education, and the confusing moments that slow activation.

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What in-app guidance should do

Good guidance helps users complete the job they came to do. Skilly focuses on direct answers and next-click help rather than decorative onboarding overlays.

Where to install it

Install on the pages where confusion turns into churn: onboarding, billing setup, integrations, dashboards, editors, workspace settings, and admin workflows.

How it stays controlled

Projects are domain-locked, configured in Studio, and taught from editable content so teams can keep guidance aligned with the product.

Common questions

What is in-app guidance?

In-app guidance is help delivered inside the product interface while the user is trying to complete a task.

How is Skilly different from a tooltip?

A tooltip waits on a predefined element. Skilly lets the user ask a question first, then guides them to the relevant element.

Can Skilly be limited to certain domains?

Yes. Studio projects are designed around allowed domains so the widget runs only where you approve it.